Terms of service

Last updated: January 5, 2026

1. General Conditions
Acceptance: By accessing the site, you agree to be bound by the Terms of Service.

Service Refusal: The company reserves the right to refuse service to anyone for any reason at any time.

Content Usage: You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service or website content without express written permission.

2. Online Store & Product Terms
Accuracy of Information: The website is not responsible if information (like pricing or stock) is not accurate, complete, or current. Material on the site is for general information only.

Price Changes: Prices for products are subject to change without notice.

Product Appearance: Colors and images of products may vary slightly depending on your computer monitor's display.

3. Billing and Account Information
Order Rejection: The company reserves the right to refuse any order you place. They may limit or cancel quantities purchased per person or per order.

Accuracy of Billing: You agree to provide current, complete, and accurate purchase and account information for all purchases.

4. Shipping and Delivery
Delivery Estimates: Delivery dates are usually estimates and may vary by 1–2 days.

Liability: The company is generally not liable for delays caused by third-party carriers or incorrect address details provided by the user.

5. Returns and Refunds
Perishable Items: For trading entities dealing in Covers and Packages  returns are often not accepted unless the product is damaged or defective.

Cancellation Fees: Some associated branches  charge a 10%–20% cancellation fee if an order is cancelled within 24–48 hours of delivery.

6. Governing Law
Jurisdiction: Most disputes related to Saravana Trading entities are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.